Contact Us

Have questions? Send us a message, and we'll get back to you.

Sherly Millan, LICSW — thoughtful at desk

Sherly Millan, LICSW

Licensed Clinical Social Worker and EMDR therapist serving Massachusetts via telehealth. Bilingual English/Spanish. Reach out — I respond within 24 hours.

Ready to Schedule a Session?

Skip the form — book a free 15-minute consultation directly with Sherly Millan, LICSW.

Book Your Free Consultation

Have questions before booking?

If you'd rather email first, reach Sherly at sherly.millan@emdrunlocked.com or call (617) 286-5581.

What Happens When You Reach Out

1

You send the form

You share your name, a way to reach you, and a brief note about what brings you to therapy. No trauma details needed yet — just enough for me to know where to start.

2

Sherly replies within 24–48 hours

You'll get a personal reply from Sherly Millan, LICSW — not an assistant or auto-reply. She'll send a couple of open time slots for a free 15-minute consultation.

3

Free 15-minute consultation

It's a no-pressure video call. We talk about what brings you here, answer your questions, and see if EMDR is the right fit. If it is, we schedule the first session.

Frequently Asked Questions About Reaching Us

Most messages get a reply within 24 hours on weekdays (Monday through Friday). Messages that arrive over the weekend are typically answered the following Monday. If your situation is urgent but not an acute crisis, mention that in your message and I'll prioritize your reply.

Just the basics: your name, your preferred way to be contacted (email or phone), and a sentence or two about what brings you to therapy. You don't need to describe the trauma or share clinical details — that's what the consultation call is for. If you have a time-of-day preference or a language preference (English or Spanish), include that. If you have insurance and want to verify coverage, mention the plan.

Yes. Sherly Millan, LICSW, is fully bilingual in English and Spanish. You can request that the entire consultation and all sessions be in Spanish, or switch between languages as needed — code-switching is completely normal and welcome. Pricing and availability are the same regardless of language.

If you're in crisis or having thoughts of hurting yourself, this form is not the right channel — replies can take up to 24 hours. Please call or text 988 (the Suicide & Crisis Lifeline, available 24/7 in English and Spanish), call 911, or go to the nearest emergency room. Once you're safe, we can start the therapy process.

We're in-network with Blue Cross Blue Shield of Massachusetts, Aetna, Cigna / Evernorth — and MassHealth (Medicaid). We're credentialing with Tufts, Harvard Pilgrim, Optum/UHC, and Mass General Brigham. For other insurers, we provide superbills for out-of-network reimbursement — many clients recover 50–80% of the cost. We accept HSA and FSA cards. More details on our insurance page.

All sessions are 100% by secure HIPAA-compliant video. EMDR Unlocked is a fully telehealth practice, available for residents of Massachusetts. Research shows virtual EMDR is just as effective as in-person, and most clients prefer not having to commute — they can do therapy from home, their office, or any private space where they feel safe.

Still have questions? The form above is the fastest path — Sherly personally responds to every message.